EBS offers benefit administration services
to groups offering Retiree Benefits, including reimbursements
of premiums, management of eligibility, premium collection, invoice
payment services and other necessary tasks, depending on plan
requirements. We provide record keeping and retiree support services
for the entire group of eligible retirees. Additionally, we provide
customized plan administration to municipal and private entities.
Retiree Administration Services include:
- Collection of premiums from individuals where there is premium sharing
- Reimbursement of premiums to retirees
from employer
- Payment of premiums to insurance carrier
- Recording and tracking of eligibility
and payment history
- Interaction with retirees and carriers to deal with individual
retiree benefits issues
- Fulfillment services during open enrollments
or benefit changes
- Plan design assistance and documentation
- System setup scheduled to meet client's needs
- Electronic (soft) copies of forms
- Receive and process new elections, changes and terminations
- Receive and process plan contribution information
- Electronically
- Manually, additional fees apply
- Benefit reimbursement processing
- Monthly employer reporting
- Group account activity – year to date
- Disbursement reports
- Toll-free live customer service
- Customer service available via e-mail
- Dedicated plan administrator at client
level
- Update plan design
- Update plan year/funding schedule
in systems
- Update benefits and rate structures
- Annual enrollment system update
- Electronic
- Manual
(paper - additional fees apply)
- Custom or divisional reports
- Custom programming or data mapping
- Open enrollment fulfillment
- Printed enrollment materials
- Annual statement fulfillment (stuffing
and mailing)
- Welcome letter or plan election confirmation
letters
- Enrollment assistance
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