The administration
of COBRA benefits is a time-consuming and yet critical issue
for companies with over twenty employees. A poorly executed
COBRA plan is a serious potential liability for any employer.
The time-sensitive and accurate delivery of required COBRA
notifications, consistent administration and follow-up are
crucial to your company's reputation and brand image.
EBS is a dependable resource for superior
COBRA Administration services. We are experts at tracking the
notification of terminated employees, recording elections of
benefit coverage, receiving and forwarding premium payments to
insurance companies and vendors, and the communication of eligibility
to carriers, employers, and COBRA participants.
| Visit the Member Center
to review COBRA FAQs, determine qualifying events and
qualified beneficiaries. |
|
- System Setup scheduled to meet client's needs
- Establish data exchange parameters
- Establish carrier contacts and premium payment/plan parameters
- Establish and upload plan rates and benefits into EBS systems
- Receive qualifying event information electronically
- New hire notices
- Terminations
- Qualified event notices to all qualified
beneficiaries, including dependents
- Receive and process election of benefits,
terminations, changes
- Notification to participants of termination
of benefits, enrollment changes, end of eligibility, account
balance and rate changes
- Tracking and notification of all applicable
extensions
- Receive and process premium payments
from active members
- ACH Flex Benefit payment option
- Checks or money orders
- Notify carrier of COBRA enrollments, terminations and status changes
- Carrier or employer premium processing,
once monthly
- Monthly employer reporting
- Group
account activity
- Disbursement reports
- Toll-free live customer service support
- Customer service available via e-mail
- Dedicated plan administrator at client
level
- Coupons provided for monthly premium
remittance
- Update plan design
- Update plan year benefit information
in systems
- Annual benefit and rate change system
load
- Custom or divisional reports
- Custom programming or data mapping
- Open enrollment fulfillment
|
